Informativa sulle spedizioni
Store: Valmique
Address: Via Giuseppe Mazzini N 20, 00029 Vicovaro (RM), Italy
Email: contact@valmique.com
Phone: +393244833352
Full Name: Jenny Orfei
At Valmique, we’re committed to providing a transparent, secure, and reliable delivery experience. This Shipping Policy explains how we handle the processing, shipment, and delivery of your orders.
1. Processing Time
All orders are prepared and fulfilled within 24–48 hours after payment confirmation.
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number and tracking link.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Time
Shipping typically takes 15–30 business days (approximately 3–5 weeks) from the date of dispatch.
Please note that delivery times may vary depending on logistics conditions and demand. In some cases, delivery may take slightly longer.
3. Shipping Fees
- Free Shipping on Orders Over €30: Orders above €30 qualify for free delivery.
- For orders below €30, shipping fees are calculated at checkout.
All prices shown on our website include VAT.
4. Order Tracking
Once your order has been shipped, you will receive an email with your tracking information.
If you do not receive tracking within 3–5 business days, please contact us at
contact@valmique.com.
5. Delivery Delays & Issues
If your order is delayed, lost, or arrives damaged, please contact us immediately. We will work with the courier to resolve the issue as quickly as possible.
Valmique is not responsible for delays caused by incorrect shipping details, customs processing, courier disruptions, or force majeure events.
6. Address Accuracy
Please ensure all shipping details are correct at checkout.
We are not responsible for orders delivered to incorrect addresses due to customer error.
If you notice a mistake, contact us immediately before shipment.
7. Split Shipments
Items may be shipped separately depending on warehouse availability. If this happens, you will receive separate tracking details.
8. Customer Support
Our support team is available to assist you with any shipping-related questions.
You can reach us at contact@valmique.com.